Chief Design Officer

Permanent employee, Full-time · Vienna

Intro:
We want to save lives. And you can help us - be part of this journey!

We are doers. Our amazing team joined forces for a bold mission worth fighting for: To give every patient access to the right diagnosis and treatment.
We know that each and every one of us can make a difference with our unique skills, powers & passions. As a team, we are powerful and overcome even the biggest challenges. Take this chance to become part of Symptoma - read on!
What you will be doing:
  • Support with the creation of new business models and products
  • Ensure high-quality design experiences for Symptoma’s stakeholders (patients, doctors, customers, investors, partners) by taking ownership of all front-end touchpoints (e.g., Symptoma.com customer dashboards and admin interfaces)
  • Implement design standards across our company via biennial design reviews and 2-4 training sessions per year for our front-end developers
  • Improve and develop the Symptoma brand platform, which includes corporate identity, brand narrative and our brand idea to ensure a deep connection with our stakeholders along the value chain (in alignment with the management)
  • Represent design at the top level of Symptoma: weekly leadership meetings with the CEO
  • Develop and drive a unified and consistent language and set of practices for design across Symptoma’s departments (e.g., by conducting educational sessions for members of other teams)
  • Build and maintain the design team
  • Improve and develop design team skills
  • Promote a strong community of designers and front-end developers
  • Select and coordinate external agencies, communicate our requirements and separate the wheat from the chaff
  • Represent Symptoma’s brand at events and in press
What you bring along:
  • Extensive design experience (+10 years) in either design-led organizations, fast-paced B2C tech companies, or agencies
  • Experience with major product releases and maintenance bringing them to success (from MVP to millions of excited users)
  • You are experienced in working with Figma, Sketch, or Adobe XD tools. Additional knowledge in software development (JavaScript, CSS, HTML) is considered an asset
  • Demonstrable design and UX talent: You have already brought an idea to a prototype which you have improved until a high adoption rate by end-users was attained (ideally in the health tech space)
  • Leadership and community building: Capability to build and manage a diversified team from scratch and to build strong partnerships between the design team and other departments (especially frontend development, product, sales, and marketing)
  • Excellent English skills
  • Inspiring communication skills: Ability to convince others (both internally and externally) of the value of the ideas. Capability to represent Symptoma’s brand in public (2-4 industry events per year)
  • Outside-the-box thinking: A strong desire to disrupt the status quo and discover novel and fascinating solutions to business problems
  • Customer centricity: You are passionate about how users interact with and experience products and services, and you are driven to improve those experiences
Why you should apply:
  • Impact: Leave a dent in this universe and use your skills for a good cause.
  • Growth: Work at a fast-growing scale-up company with great opportunities for career progression.
  • Appreciation: Your input and creative ideas are highly appreciated – we want YOU with all your abilities, talents and (soft) skills.
  • Responsibility: You are responsible for what you do - you’re not only able to implement what you envision but also to work without supervision. Don’t hesitate to bring in all your strengths, knowledge and experience to reach your full potential.
  • Flexibility: Being productive before the earliest early birds, taking an extra long coffee break or working in the dark, you can find your rhythm with us.
  • Home Office: We have an output-orientated mindset and trust our team members to decide for themselves where they can work the best (amount of home office days may differ depending on the position).
  • Diversity: Our team is anything but boring – Do you speak Arabic, Swedish or Chinese? We’ll be able to understand you!
  • Equipment: We offer state-of-the-art workstations (multiple monitors, powerful laptops, height-adjustable desks)
  • Amazing office: in vibrant Vienna (excellent accessibility in the heart of the third district)
Great performers must be paid appropriately. We offer a monthly salary starting at 4.700 Euro gross per month following internal company agreements for this position. Your professional experience, qualifications, and industry standards will guide the actual remuneration package.
Interested?
Please send us the following file:
  • only your CV (Please include the code-word "Better Diagnosis" as text in your CV)
We are looking forward to your application!
About us

We save lives. Are You in?

Symptoma was founded in 2006 to save up to 1.5 million lives each year with the right diagnosis. Our Digital Health Assistant empowers users to uncover even ultra-rare diseases. Patients and doctors enter symptoms, answer questions, and find a list of matching causes – sorted by probability.

Our Mission:

We want to eliminate the guesswork out of medicine.

Our Vision:

Every patient deserves the right diagnosis and treatment.

We are a complementary team and joined for a bold mission. We know how to overcome and embrace even the biggest challenges - when we fail, we stand up and win even bigger.
We are looking forward to your application!
Thank you for your interest in working at Symptoma! Please fill out the following form. If you have difficulties uploading your files, please get in touch with us and send an e-mail to: jobs@symptoma.com

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