Chief Design Officer

Permanent employee, Full-time · Vienna

We are doers. Our amazing team joined forces for a bold mission worth fighting for: To give every patient access to the right diagnosis and treatment.
We know that each and every one of us can make a difference with our unique skills, powers & passions. As a team, we are powerful and overcome even the biggest challenges. Take this chance to become part of Symptoma - read on!

  • Support with the creation of new business models and products
  • Ensure high-quality design experiences for Symptoma’s stakeholders (patients, doctors, customers, investors, partners) by taking ownership of all front-end touchpoints (e.g., customer dashboards and admin interfaces)
  • Implement design standards across our company via biennial design reviews and 2-4 training sessions per year for our front-end developers
  • Improve and develop the Symptoma brand platform, which includes corporate identity, brand narrative and our brand idea to ensure a deep connection with our stakeholders along the value chain (in alignment with the management)
  • Represent design at the top level of Symptoma: weekly leadership meetings with the CEO
  • Develop and drive a unified and consistent language and set of practices for design across Symptoma’s departments (e.g., by conducting educational sessions for members of other teams)
  • Build and maintain the design team
  • Improve and develop design team skills
  • Promote a strong community of designers and front-end developers
  • Select and coordinate external agencies, communicate our requirements and separate the wheat from the chaff
  • Represent Symptoma’s brand at events and in press
  • Extensive design experience (+10 years) in either design-led organizations, fast-paced B2C tech companies, or agencies
  • Experience with major product releases and maintenance bringing them to success (from MVP to millions of excited users)
  • You are experienced in working with Figma, Sketch, or Adobe XD tools. Additional knowledge in software development (JavaScript, CSS, HTML) is considered an asset
  • Demonstrable design and UX talent: You have already brought an idea to a prototype which you have improved until a high adoption rate by end-users was attained (ideally in the health tech space)
  • Leadership and community building: Capability to build and manage a diversified team from scratch and to build strong partnerships between the design team and other departments (especially frontend development, product, sales, and marketing)
  • Excellent English skills
  • Inspiring communication skills: Ability to convince others (both internally and externally) of the value of the ideas. Capability to represent Symptoma’s brand in public (2-4 industry events per year)
  • Outside-the-box thinking: A strong desire to disrupt the status quo and discover novel and fascinating solutions to business problems
  • Customer centricity: You are passionate about how users interact with and experience products and services, and you are driven to improve those experiences
  • Impact: Leave a dent in this universe and use your skills for a good cause.
  • Growth: Work at a fast-growing scale-up company with great opportunities for career progression.
  • Appreciation: Your input and creative ideas are highly appreciated – we want YOU with all your abilities, talents and (soft) skills.
  • Responsibility: You are responsible for what you do - you’re not only able to implement what you envision but also to work without supervision. Don’t hesitate to bring in all your strengths, knowledge and experience to reach your full potential.
  • Flexibility: Being productive before the earliest early birds, taking an extra long coffee break or working in the dark, you can find your rhythm with us.
  • Home Office: We have an output-orientated mindset and trust our team members to decide for themselves where they can work the best (amount of home office days may differ depending on the position).
  • Diversity: Our team is anything but boring – Do you speak Arabic, Swedish or Chinese? We’ll be able to understand you!
  • Equipment: We offer state-of-the-art workstations (multiple monitors, powerful laptops, height-adjustable desks)
  • Amazing office: in vibrant Vienna (excellent accessibility in the heart of the third district)
Great performers must be paid appropriately. We offer a monthly salary starting at 4.700 Euro gross per month following internal company agreements for this position. Your professional experience, qualifications, and industry standards will guide the actual remuneration package.

Please send us the following file:
  • only your CV (Please include the code-word "Better Diagnosis" as text in your CV)
Apply now and help us take healthcare to the next level.

About us

Symptoma is your digital health assistant.

It helps you understand what might be wrong if you are feeling unwell. Simply state your symptoms and answer questions to find possible medical causes.

Symptoma is based on 16 years of scientific research by medical doctors and data scientists to help patients find possible medical causes for their symptoms.

Today, Symptoma is the most used symptom checker among both, doctors and patients, with millions of users and searches per month. Its diagnostic accuracy is raising the bar in its industry and has been validated in internal, external, and peer-reviewed scientific publications comparing up to 107 solutions worldwide where Symptoma clearly ranked as #1.

Eliminate the guesswork from medicine. 

Enable precision medicine - because every patient deserves the right diagnosis and treatment.

We are looking forward to your application!
Thank you for your interest in working at Symptoma! Please fill out the following form. If you have difficulties uploading your files, please get in touch with us and send an e-mail to:

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